Return Policy

RETURNS ARE NOT ACCEPTED ON PERSONALIZED ITEMS!

We get that sometimes things don't work out. If you are not pleased with your purchase, please fill out the form below to initiate a return for a full refund to the original payment method.

RETURN FOR FULL REFUND

Return costs are the responsibility of the customer.

Shipping charges will not be refunded.

ALL ITEMS RETURNED must be in their original condition; Not worn, washed, torn, snagged, stained, or damaged in any way.

We will only accept returns and exchanges postmarked within 21 days of product delivery for a full refund. No returns or exchanges will be issued after 21 days. Please carefully wrap items being returned to avoid damage during transit.

DEFECTIVE ITEMS

Defective clothing MUST BE REPORTED within 5 DAYS of receipt & must be unwashed and unworn.

We will not process damaged claims reported after this time.

We are not responsible for damages due to wash/wear.

We thoroughly inspect every item when shipping.

We reserve the right to refuse any return that we believe has been intentionally damaged.

REFUNDS

Returns are processed within 3-5 days of receipt.

Once we receive your return, item(s) will be inspected for signs of wear & use. If item is in returnable condition, we will refund your method of payment.

If item is not in returnable condition, items will be returned to sender, after which no refund will be issued.

All returned items must meet the requirements below:

MUST BE FREE OF MARKS, MAKEUP, PERFUMES, DEODORANT, CIGARETTE SMOKE, AND ANIMAL HAIR. Items that fail to meet these requirements will not be accepted and will be sent back to the customer.
Items must be postmarked within 21 days of delivery to the customer. If an item is sent back after 21 days, it will not be accepted.

We are not responsible for lost returned packages & highly recommend keeping your tracking number until delivery is confirmed.

RETURNS WILL NOT BE ACCEPTED ON PERSONALIZED DOORMATS!

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