FAQ

FAQ & TRUST

Frequently Asked Questions

Q: How much is shipping?
A: Free on every order, with no minimum. We ship within the US only.

Q: How quickly will my order ship?
A: Each item is made to order. Orders print and ship within 2-3 business days, and you'll receive a tracking number by email. Most orders arrive 3–7 business days after shipping.

Q: What sizes are the prints? Do they come framed?
A: Prints come in 5×7 (about postcard size) and 8×10 (about notebook-paper size). They ship unframed and fit standard 5×7 and 8×10 frames.

Q: What's the quality like?
A: Prints are on enhanced matte paper (premium quality) printed by Printful in the USA. Totes are durable polyester canvas with cotton handles. Both are designed to last.

Q: Can I return it?
A: Yes! Full refund or exchange within 30 days of receipt. If anything arrives damaged or misprinted, send us a photo and we'll replace it free. We stand behind our products.

Q: Is this available in stores?
A: Some designs are exclusive to our vending machines at junbi (Princeton) and Lawrenceville Sandwich Co. See addresses.

Q: What if I want to complete my collection?
A: Every design comes as a print and a matching tote. Join our email list (bottom of any page) to hear about new drops first.

Q: Do you ship internationally?
A: Currently shipping to the US only. Contact us for international inquiries.

Q: Are these designs original?
A: Yes! All designs are hand-drawn and original to Sunny Surprises. Each piece celebrates New Jersey culture and seasonal moments.

Still have a question? Email info@sunnysurprises.com.